Following recent changes to the business, we have created this page to help answer some of the questions you may have. We hope that this page will be a useful resource which we will continue to keep updated with any new information that becomes available.
On the 10th January 2023, the business and assets, including the stock, the brand, domain names, website and intellectual property of Snug Shack Limited (‘Snug’) was sold to Snug Furniture Limited, a newly incorporated subsidiary of ScS Group Plc (‘ScS’) as part of a pre-pack administration, the administrators being Colin Hardman and Mark Ford of Evelyn Partners.
Snug was founded four years ago and pioneered the modular sofa in a box industry in the UK. During those first three years the brand went from strength to strength. However, in 2022 Snug suffered difficult trading conditions against the backdrop of a challenging economic climate, in particular, rising living costs and a downturn in discretionary spending. These well publicised challenges are typical of those which the wider retail sector, and specifically furniture retailers, have also been impacted by following the global pandemic.
The team at Snug Shack Limited have been working closely with the ScS management team to prepare for this partnership and the next stage of the business. Snug will trade as Snug Furniture Limited with our customers at the forefront of our mission to continue bringing comfort, convenience and speed to people's homes across the UK and beyond.
We have identified a small number of customer orders affected by these changes to the business and will be in touch with them as soon as possible. Due to team resources, please bear with us whilst we work through contacting customers. In the meantime, we have created this helpful resource of FAQs below, which we will keep updated with any new information, to help answer any immediate questions you might have.