Contact Us

Have a question? We're Here To Help!

Our Snug Customer Happiness team are available online to assist during the following hours;

Monday to Friday 9am - 5pm
Saturday 10am - 4pm

0333 210 7684

We'll aim to be in touch within 24 hours of receiving your enquiry, but please do be patient with us! We're seeing higher demand than usual and all our messages are handled by our Snug (human) team.

Fast and FREE delivery in days


We offer free UK Mainland delivery, available Monday to Friday. Saturday deliveries are available for £40. Click here for more details on delivery costs and locations.



Click here to read our Returns Policy

Assemble in minutes, no tools required


Unlike some flat pack furniture, the sofa-in-a-box does not come with confusing instruction manuals, in fact, our sofas are assembled without tools and in minutes. Snug-fit sofa components simply link together, creating a sturdy frame. Collection specific assembly advice and instructions are available here.


Interest free finance options

We accept all major credit/debit card providers (Visa, Mastercard, Maestro, American Express).


You can also get a sofa on finance through DivideBuy over 6 - 12 months with 0% interest-free finance. Available on sofa orders between £ 500 and £5,000. Here’s how to do it:


1) Add your favourite Snug items to your cart and pick ‘Pay with DivideBuy’ at checkout.

2) You’ll be redirected to create a DivideBuy account in a few simple steps. Fill out a quick and easy online application and get an instant response.

3) Pick your plan length. Pay your first instalment today, and spread the rest over equal monthly instalments.

4) Your order is complete! Your remaining payments will be taken automatically from your chosen card each month.


Visit the DivideBuy website for more information, FAQs and T&Cs.



*Please note: All DivideBuy orders must be delivered to the same address as the billing address provided. Should you wish to change your delivery address, please contact DivideBuy Customer Support.

Visit our showrooms


If you want to flop before you shop, Snug sofas are available to test inside Bridgman showrooms, located across the UK. Now also including our new Snug store in Leeds. Find your nearest store here.  

But what if I’m not near a showroom, you ask? We’ve got you covered! Our friendly team of online experts are waiting to advise you on all things sofas, from modular sofa options to sizing and quality. Simply click here to book a live shopping appointment.


New to Snug?

Book a virtual appointment with our sofa experts. They're armed with product information, sofa assembly knowledge and bespoke modular sofa building experience and advice.

Do you have a burning question that needs answering? We might already have the answer on our Frequently Asked Questions page.

Still not found what you've been looking for?

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