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  • What are the delivery costs?

We offer free UK Mainland delivery from Monday to Friday, Saturday deliveries are available at an extra cost of £40. Click here for more details on delivery costs and locations.

  • How long will it take to receive my delivery?

We aim to be the ‘uber’ of sofa delivery and promise to deliver in days and not months! Please note that some variations are available sooner than others due to high demand. For an estimated delivery time, simply add your postcode on the cart to see available dates. More delivery information can be found here.

  • How does the 30-day trial period work?

We are so confident that you will love Snug, but still want you to have complete peace of mind. Snug products can be returned for a full refund, given they are as good-as-new, within 30 days of receipt. Please note that Snug products must be returned in original packaging or you will be charged a £60 restocking fee. Use the contact form below to arrange a return or find out more here.

  • How does my Snug sofa assemble/disassemble?

Unlike some flat pack furniture, the sofa-in-a-box does not come with confusing instruction manuals, in fact, our sofas are assembled without tools and in minutes. Snug-fit sofa components simply link together, creating a sturdy frame. Collection specific assembly advice and instructions are available here.


  • Which payment/finance options are available?

We accept all major credit/debit card providers (Visa, Mastercard, Maestro, American Express).  As well as that, we also offer Openpay, to give you the option to spread the cost and make things more manageable. For support on Openpay applications, please contact Openpay directly on 0800 048 9007 or email at support@openpay.co.uk. To find out more about Openpay click here.


New to Snug?

Let the experts guide you through sofas, modular options, fabric & colour choices and sizes to make sure that your Snug, is just right!

Simply click below to book.

Too far to visit a showroom? Our advisors are on hand to walk you through virtually & test out the sofa squishiness on your behalf!

Simply click below to book.

Still not found what you've been looking for?

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SNUG HQ

88 Lockfield Avenue, Brimsdown, Enfield, EN3 7PX