100 Day Returns

Your trial starts from the day of delivery (so you receive it on "Day 1"). We’re sure it’ll be love at first sight, so take this time to get well acquainted. What’s not to love? If you’re a match made in heaven, then no further action is needed. The sofa is yours for keeps.

If you do find you're having teething troubles, you're able to return your sofa within the 100 days provided that it's in near-perfect condition and resalable condition. Simply contact us with the subject line 'Order Number X: Return', explaining why you'd like to return your items. We will then arrange a date to pick up your returned items.

• We do not accept returns under this policy on damaged items (e.g. products that are ripped, torn, marked, soiled, worn or with other defects) where this damage was not caused by us.

• We do not accept returns on orders where the 100 day trial has already been used against a prior purchase for the same customer.

• When returning a product, please repack the order in its original boxes - join us in doing your part for the planet. You may use alternative packaging if the original packaging is not available, but you will be deducted £150 from any refund. It is your responsibility to ensure that the returned products are adequately protected and arrive back in a resalable condition before we issue any refund.

• We do not accept returns when we suspect any dishonesty, misrepresentation or misconduct on your part.